The FM Summit Aotearoa 2024 in Auckland brought together the best minds in the facilities management world, addressing challenges like indoor air quality, sustainability, and workforce shifts.
The theme for this year's event, “Te Rehutai – the bow-wave, where the essence of the ocean invigorates and energises our strength and determination,” set the tone for a dynamic and forward-thinking gathering of facilities managers.
BraveGen was actively involved in the event with an exhibitor stand throughout the two-day conference.
We were also proud to have our Carbon Consulting Lead, Deni Archer, as one of the keynote presenters on day one, sharing valuable insights on sustainability and data-driven decision-making.
Here are our 6 key lessons that emerged from the two-day event.
Indoor air quality (IAQ), once a major concern during the COVID, is now resurfacing as a key focus for facilities managers, with experts emphasising the significant impact it has on both productivity and health. A new report titled "Time to Clear the Air: The Economic Benefits of Improving New Zealand's Indoor Air Quality", co-authored by economist Shamubeel Eaqub, was launched at the summit.
According to the report, improving air quality in offices and schools could boost New Zealand's economy by $1 billion, thanks to improved health and productivity.
While IAQ is now widely recognised, managing it effectively presents two key challenges:
Without the right tools and guidance, balancing these priorities can be difficult.
Professor Lidia Morawska, PhD, Australian Laureate Fellow and Director of the International Laboratory for Air Quality and Health (WHO Collaborating Centre for Air Quality and Health), advocated for IAQ improvements but noted the lack of practical tools to measure it accurately.
She showed that people in developed countries spend over 90% of their time indoors, and there is compelling scientific evidence linking indoor air pollution to significant health risks. “We’re not suggesting that IAQ mandates can be implemented overnight,” Professor Lidia also noted, “but our society has well-established regulatory frameworks capable of designing and enforcing the necessary steps to introduce IAQ regulations.”
This underscores the critical need for advancing technology and policy to address indoor air pollution effectively.
Deni Archer, BraveGen’s Consultation Lead, delivered a presentation on how facilities managers can harness data for sustainability.
Deni emphasised that it’s crucial to align data collection with a purpose. Knowing the “why” behind your data transforms it from numbers into actionable insights.
In her session, Deni outlined how BraveGen has helped companies like Naylor Love and Transpower improve data collection, identify sustainability hotspots, and develop reduction programs.
Notable improvements included tracking all assets at a granular level, achieving 70% waste diversion from construction sites, and empowering regions to own their carbon data.
The takeaway? Data isn’t just for reporting; it’s a powerful tool for improving operations and hitting sustainability targets.
The summit also addressed the looming workforce demographic shift, where more people are exiting the workforce than entering.
This reality means facilities managers need to be more strategic about engaging younger generations and adapting to their work preferences. For instance, many young people may not even be aware of what facilities management involves.
Facilities managers could create outreach programs in schools or collaborate with universities to introduce students to the profession. They could also highlight how the role impacts sustainability—something many young people are passionate about—by showcasing projects like energy-efficient buildings or smart technology that reduces carbon footprints.
The conversation also touched on tailoring practices to the cultural perspectives of both younger and older generations. With an aging workforce and fewer young professionals entering the field, facilities managers must understand how younger people view the world differently.
For example, older generations might prioritise reliability and routine, while younger professionals may value innovation and flexibility.
To bridge this gap, facilities managers could introduce mentorship programs where older workers share their expertise, while younger workers bring in fresh perspectives on digital tools like AI and sustainability practices, encouraging cultural shifts within the profession.
Jeff Smit from Deta discussed the growing challenge around gas supply and demand. “This year alone, gas demand exceeded capacity by 10%, and future availability remains uncertain,” said Smit.
He also alerted that facilities managers were urged to plan for decarbonisation now, as moving off gas requires not only new infrastructure like heat pumps but also a reliable electricity supply.
Smit’s advice? Start planning early. Transitioning off gas isn’t as simple as flipping a switch. Many companies are tied into long-term gas contracts, which means you can’t just make the shift overnight.
"Planning early is essential for identifying the sites and assets using gas, analysing usage patterns, and drafting an electrification plan to replace gas infrastructure," noted Smit.
There are several factors to consider—such as lead times for procuring replacement assets, which can take over a year due to supply chain disruptions and negotiating new electricity contracts to accommodate increased demand.
Being proactive helps avoid delays, manage costs, and ensure you're ready when those gas contracts expire.
As Smit points out, the cost of infrastructure upgrades like new transformers could range anywhere from $50,000 to $50 million depending on the project. By preparing in advance, you'll be better positioned to manage these costs and timelines.
Dr Dominic Brown, Head of International Research from Cushman and Wakefield, discussed building obsolescence, warning that 20% of buildings are in good shape, 60% need repositioning, and 20% will become unusable without significant investment.
Facilities managers need to focus on creating enticing and modern workplaces to attract tenants and retain value in their portfolios.
Brown also stressed the importance of creating workspaces that are easy on the eyes, offer privacy, and integrate frictionless technology to boost employee productivity and engagement.
The final lesson was about collaboration and partnerships for decarbonisation. The realisation? Facilities managers hold significant power in driving sustainability efforts. The speakers underscored that with better data collection, improved stakeholder communication, and a focus on the younger generation, facilities managers can be at the forefront of sustainability in the built environment.
As we look forward to the next FM Summit, the key takeaway is clear: facilities managers must embrace data, new technologies, and collaboration to thrive in a rapidly changing world.
The challenges of air quality, decarbonisation, and demographic shifts are significant, but the tools to tackle them are within reach.
With a focus on sustainability and engaging the next generation, the FM industry is at a crossroads. If you’re ready to take your facilities management strategy to the next level, it’s time to embrace the changes ahead and lead the way toward a more sustainable and efficient future.
For more insights on future-proofing your facilities management strategy, explore the BraveGen platform or dive into our latest case studies.
Discover how companies like Webstar, one of New Zealand’s largest commercial printers, achieved nearly 8% energy reduction and saved $54k in the first 12 months using BraveGen’s data-driven sustainability solutions.
If you're ready to take the next step, contact us today to see how our solutions can help you optimise your operations and drive meaningful change in your organisation.